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How to Fix Error Code 602_0 in Honkai Star Rail

Are you getting a 602_0 login error in Honkai Star Rail on Android, iPhone, or PC?

Honkai Star Rail is a new space-themed role-playing game created by the same people behind Genshin Impact.

The game invites players to embark on a thrilling journey aboard the Astral Express to explore the endless expanse of the galaxy.

Along the way, players can make new friends from all corners of the world and even encounter some familiar characters.

With exciting destinations such as a space station, a planet trapped in eternal winter, and a starship, the game is sure to provide plenty of wonder and excitement.

The game also has an exceptional cinematic quality, expressive facial animations, and an original soundtrack.

In addition, players can enjoy a new command combat system that allows for more tactical gameplay.

In this guide, you’ll learn how to fix the “Login error occurred. Please try again later. Error code: 602_0” in Honkai Star Rail.

Why did error code 602_0 occur in Honkai Star Rail?

Error code 602_0 in Honkai Star Rail

Here’s why the error code 602_0 in Honkai Star Rail occurred:

  • Server outage – The server may be overloaded, which prevents you from logging in.
  • Connectivity issues – Slow internet speed or no internet connection.
  • Custom DNS – Third-party plugins may have changed your DNS.
  • Firewall or Antivirus – Your Firewall or Antivirus may have blocked the game from running.
  • Incompatible device – Your device may not be compatible with the game’s minimum system requirements.

How to fix Error Code 602_0 in Honkai Star Rail

To fix error code 602_0 in Honkai Star Rail, you can try switching your network (from Wi-Fi to mobile data and vice-versa) or turning off your VPN.

You can also try to restore your DNS to default or contact Hoyoverse for help.

Other troubleshooting methods include force exiting and reopening the game, uninstalling and reinstalling the game, and clearing the game’s cache and data.

Fix 1: Switch your network

  • If you’re connected to Wi-Fi, try switching to mobile data.
  • If you’re using mobile data, try switching to Wi-Fi.
  • You can also try connecting to a different Wi-Fi.

Fix 2: Turn off your VPN / Adblockers

  • Disable any ad-blocking software on your device (e.g. AdGuard DNS).
  • If you’re using a VPN, you need to turn it off before launching Honkai Star Rail.

Fix 3: Restore your DNS to default

For Android:

  1. Settings > Network & Internet > Advanced.
  2. Select “Private DNS” followed by “Off”.
  3. Restart Honkai Star Rail and try to log in again.

For iOS:

  1. Settings > Wi-Fi > Your Wi-Fi.
  2. Tap on the info icon next to your Wi-Fi.
  3. Configure DNS > Manual > Remove custom DNS settings.
  4. Restart Honkai Star Rail and try to log in again.

Fix 4: Other troubleshooting methods

  • Force exit and reopen Honaki Star Rail.
  • Wait for a few hours before you try to log in again (the server might be overloaded).
  • Clear the game’s cache and data (for iOS/Android).
  • Update your iOS/Android version (for iOS/Android).
  • Update your graphics card and Windows version (for PC).
  • Free up storage space on your device.
  • Uninstall and reinstall Honkai Star Rail.

Fix 5: Contact Hoyoverse for help

  • If the solutions above fail to fix the issue, it’s recommended to seek help from Hoyoverse customer service to fix the error.
  • Email hsrcs_en@hoyoverse.com and describe the issue that you’re facing.

Further reading

How to Fix “Game files verification error” in Honkai Star Rail

How to Fix Error Code 1001_2 in Honkai Star Rail

How to Fix Error Code 1001_1 in Honkai Star Rail


About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.