Are you getting an “FS_CheckAsyncRequest” error in Apex Legends?
Here’s the full error message, “FS_CheckAsyncRequest returned error for model”.
Followed by, “<NOINFO> offset 28672 count 5004”.
The error message is either related to the DirectX API, graphics setting, or corrupted/missing game files.
In this guide, you’ll learn how to fix the “FS_CheckAsyncRequest returned error for model” error in Apex Legends.
What is the FS_CheckAsyncRequest in Apex Legends?

The FS_CheckAsyncRequest error in Apex Legends is a crash that is associated with using a Ring Console while on DirectX12 and using the Low Model Detail setting.
It can also happen because of missing or corrupted game files.
According to Respawn Entertainment, they recommend increasing the Low Model Detail setting or switching back to DX11.
If you’re already using DX11, you need to switch to DX12 instead.
How to Fix FS_CheckAsyncRequest in Apex Legends
To fix the Apex Legends engine error, you can try to switch to DX12.
You can also try increasing the Model Detail setting or verifying the game files.
Respawn Entertainment recommends that you restart your PC or reinstall the game.
Fix 1: Switch to DX12
EA App:
- From “My Collection”, click on the three dots in the upper right corner of the Apex Legends tile and select “View Properties”.
- Add “-eac_launcher_settings SettingsDX12.json” in the text box under “Advanced Launch Options”.
- Click “Save” and launch the game.
Origin:
- From “My Game Library”, right-click Apex Legends > Game Properties > Advanced Launch Options.
- Add “-eac_launcher_settings SettingsDX12.json” to Command line arguments.
- Click “Save” and launch the game.
Steam:
- From your library, right-click Apex Legends, and select Properties.
- Add “-eac_launcher_settings SettingsDX12.json” to “Launch Options”.
- Close the properties window and launch the game.
Note: If you’re already using DX12, try using DX11 by removing the related command line above.
Fix 2: Increase the Model Detail setting
- Launch Apex Legends.
- Open Settings > Video > Model Detail.
- Increase the “Model Detail” setting.
- Save your changes and try playing a ranked game.
Fix 3: Verify the integrity of the game files
- Steam: Open Steam > Library > Apex Legends > Right-click > Properties > Local Files > Verify integrity of game files.
- Origin: Open Origin > Library > Apex Legends > Right-click > Repair.
- EA: Open EA > My Collection > Apex Legends > Three Dots > Repair.
Further reading
How to Fix Apex Legends Engine Error