Home » How-To » How to Fix “Internet browser will be closed due to internal error” on Sony Bravia TV

How to Fix “Internet browser will be closed due to internal error” on Sony Bravia TV

Lim How Wei
March 27, 2023

Sony Bravia is a range of high-definition LCD and OLED TVs known for their excellent picture quality and innovative features.

They come in various sizes, ranging from 32 inches to 85 inches, with resolutions of up to 8K.

Sony Bravia TVs use advanced technologies such as HDR, X1 processor, and Triluminos display.

These technologies provide stunning visuals with lifelike colors, deep blacks, and bright whites.

However, users can encounter issues with the TV like connection issues.

In this guide, you’ll learn how to fix “Internet browser will be closed due to internal error” from the YouTube app on Sony Bravia TV.

Why is the YouTube app not working on Sony Bravia TV?

Internet browser will be closed due to internal error

The YouTube app is not working on Sony Bravia TV because there’s an issue with the 2013 and 2014 Sony TVs.

According to the official Sony Support team, they are aware of the issue and are currently investigating it.

As soon as they have more information, they will update the support page.

In the meantime, they recommend you to access YouTube from another device.

You can also connect your laptop to your TV to watch YouTube.

How to fix “Internet browser will be closed due to internal error” on Sony Bravia TV

To fix “Internet browser will be closed due to internal error” on Sony Bravia TV, you can try restarting your TV and router.

If that fails, you can try doing a factory reset (this will remove all custom settings from the TV like Google account settings, apps, channels, and wireless network settings).

Otherwise, you need to contact Sony or YouTube support for further assistance.

Method 1: Restart your TV and router

  1. Turn off your TV using the remote.
  2. Switch off the main power to your TV.
  3. Switch off your router.
  4. After 60 seconds, switch on your router.
  5. Switch on the main power to your TV and turn it on.
  6. Open the YouTube app.

Method 2: Do a factory reset

  1. Go to the homepage of your TV.
  2. Select “Settings” on the top navigation bar.
  3. Select “System Settings”.
  4. General Set-up > Factory settings > Yes > Yes.
  5. Set-up your TV.
  6. Open the YouTube app.

Method 3: Contact Sony or YouTube support

Further reading

How to Fix “History is temporarily unavailable” in ChatGPT

How to Fix “Failed to connect to the Rockstar Games Library Service”

How to Fix Local Security Authority Protection is Off on Windows 

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.