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How to Fix “Not everyone can message this account” on Instagram

Lim How Wei
April 1, 2024

Are you getting a “Not everyone can message this account” on Instagram when you try to DM someone?

Or is someone else getting the error message when they try to DM your account?

If you’re sending a DM to someone, the person won’t be able to see the message on their end.

If you’re a business account, you can lose a lot of leads if the error message persists.

In this guide, you’ll learn how to fix “Not everyone can message this account” on Instagram direct messages (DMs).

Why does it say not everyone can message this account on Instagram?

Not everyone can message this account Instagram

It says that not everyone can message this account on Instagram because the person disabled message requests.

The error message can also happen if you and the user don’t follow each other.

In addition, if you or the user is under 19 years old, you might not be able to send messages to each other.

This policy can be found on Instagram’s Help Center under “About Instagram teen privacy and safety settings“.

How to fix “Not everyone can message this account” on Instagram

To fix “Not everyone can message this account” on Instagram, you and the user need to follow each other.

In addition, you and the user need to allow message requests and set your ages to above 19.

Fix 1: Follow each other on Instagram

  • Since March 17, Instagram restricted people over 19 years old from sending private messages to teens who don’t follow them.
  • For example, if you are over 19 years old but the user is below 19 years old, you might not be able to send a message to them if you don’t follow each other.
  • To send messages to each other, you and the user needs to follow each other on Instagram.

Source: https://help.instagram.com/154475974694511.

Fix 2: Allow message requests

  1. Go to your Instagram profile and tap on the menu icon.
  2. Settings > Privacy > Messages.
  3. Set “Your followers on Instagram” to “Requests”.
  4. Set “Others on Instagram” to “Requests”.

Source: https://help.instagram.com/585369912141614.

Fix 3: Set or change your birthday to above 19

  1. Go to your Instagram profile and tap on the menu icon.
  2. Settings > Accounts Centre > Personal details.
  3. Date of Birth > Add/Change > Set your birthday to above 19 years old.

Source: https://help.instagram.com/2387676754836493.

Further reading

How to Fix “At this time your account is not eligible to use this feature” on Instagram Live

How to Repost Instagram Stories (New Update in Fullscreen)

What is the AI trend on Instagram?

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About the author

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.