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How to Recover Yahoo Password Without Phone Number And Alternate Email

To recover your Yahoo password without a phone number and alternative email, you need to contact a Yahoo specialist.

To do so, click on “Forgotten password?” on the Yahoo login page, select “I need more options”, and select “Visit Help Site”.

Once you’re on the Yahoo Help site, enter your email address and select the “Contact a Yahoo specialist” option.

You then need to choose the “Password and sign in” topic (Password) and the “Unable to change my password” sub-topic.

Lastly, select “Email a Yahoo specialist”, complete the form, and click on “Create request”.

After you’ve created a request, you need to wait for Yahoo’s response (1 to 3 business days).

They send you an email with instructions on how to recover your Yahoo account via the email address that you provided.

Here’s how to recover your Yahoo password without a phone number and alternative email:

  1. Go to yahoo.com and enter your email
  2. Click on “Forgotten password?”
  3. Click on “I need more options”
  4. Visit the Yahoo Help site
  5. Enter your Yahoo email
  6. Contact a Yahoo specialist
  7. Click on “Password and sign in”
  8. Click on “Unable to change my password”
  9. Select “Email a Yahoo specialist”
  10. Complete the fields
  11. Create request

1. Go to yahoo.com and enter your email

Yahoo sign in
  1. Go to Yahoo: https://www.yahoo.com/.
  2. Click on “Sign in” at the top of the page.
  3. Enter your Yahoo email address.
  4. Click on “Next” to proceed to the next step.

2. Click on “Forgotten password?”

Forgot Yahoo password
  1. Try entering your password (try using both your old and new passwords).
  2. If you forgot it, select “Forgotten password?”.

After you’ve entered your Yahoo email address, you need to enter your password.

Because you forgot your Yahoo password, you won’t be able to enter it.

Under the “Next” button, you’ll see a “Forgotten password?” link.

Select “Forgotten password?” to proceed to recover your Yahoo account.

3. Click on “I need more options”

Recover Yahoo account
  1. Select either “Email a code”, your phone number, or your alternate phone number.
  2. If you don’t have all three, select “I need more options”.

After you’ve clicked on “Forgotten Password?”, you’ll be given options to sign in to your Yahoo account.

This includes an alternate email address and a phone number.

Use either one of those options to recover your Yahoo account.

If you haven’t linked an alternate email address or phone number to your Yahoo account, you won’t see these options.

If that’s the case, click on “I need more options”.

4. Visit the Yahoo Help site

Yahoo Help site

After you’ve clicked on “I need more options”, Yahoo will tell you that they can’t recover your account.

Here’s the full message, “We can’t recover your account online because there are no other options on file for your account”.

However, there is another option to reset your Yahoo password.

Under the “Start again” button, you’ll see a “Visit our Help site” link.

Select “Visit our Help site” to visit the Yahoo Help site.

5. Enter your Yahoo email

Yahoo contact page

After you’ve selected “Visit our Help site”, you’ll land on the Yahoo help site.

The first step is to tell Yahoo your email address and product.

To do so, select the “Account” option from the dropdown box.

Next, enter your Yahoo email address in the “Yahoo email address” field.

Then, complete the Captcha and click on the “Get started” button.

6. Contact a Yahoo specialist

Contact Yahoo specialist

After you’ve clicked on “Get started”, you need to choose a support option.

There are two support options that you can choose from.

They are “Contact a Yahoo specialist” and “See product-related help articles”.

Select “Contact a Yahoo specialist” to contact a Yahoo specialist.

7. Click on “Password and sign in”

Yahoo password and sign in issue

After you’ve selected the “Contact a Yahoo specialist” option, you need to choose a topic.

There are multiple topics that you can choose from.

They are “Create or delete account”, “Password and sign in”, “Yahoo policy”, and more.

Since you’re having trouble with signing in to your Yahoo account, select “Password and sign in”.

8. Click on “Unable to change my password”

How to reset Yahoo password without phone number

After you’ve selected a topic, you need to choose a subtopic.

There are multiple subtopics that you can choose from.

This includes “Forgot my Yahoo ID”, “Forgot my password”, “Unable to change my password”, and more.

Because you can’t change your Yahoo password, select “Unable to change my password”.

9. Select “Email a Yahoo specialist”

How to recover Yahoo account without phone number

Now that you’ve selected a topic and subtopic, you need to choose a help method.

There are three help methods that you can choose from.

This includes chat, email, and call.

The “Chat” help method is recommended because you can start a live chat with a Yahoo specialist.

However, the “Chat” help method is not available 24/7.

For example, the chat hours are 8:00 AM SGT – 5:00 PM SGT, Monday to Friday in Singapore.

If it’s not available, select “Email a Yahoo specialist”.

10. Complete the fields

How to reset my Yahoo password without alternate email or phone number

After you’ve selected “Email a Yahoo specialist”, you’ll land on the “Email a specialist” form.

The form has several fields that you need to complete.

Firstly, enter your Yahoo email address in the “Yahoo ID” field.

Secondly, enter an email address that you have access to in the “Email address that you have access to” field.

Thirdly, re-enter the email address that you have access to into the “Re-enter the email address we should be using to reach you” field.

Forthly, enter your first name in the “First Name” field and scroll down.

11. Create request

How to recover Yahoo password without phone number and alternate email

Now, you need to provide a description of your issue.

Explain that you need help in recovering your Yahoo account in the “Detailed description of issue” field.

Make sure to explain that you don’t have an alternate email and a phone number.

Here’s an example of a description, “Hi Yahoo support, I forgot my password but my phone number is not linked to my account and I don’t have an alternate email. I need help to recover my account”.

Next, select the platform that you usually use to access Yahoo.

For example, if you usually use the Yahoo Mail app, select the “Yahoo Mail” app.

Lastly, complete the CAPTCHA and select “Create Request”.

By selecting “Create Request”, your request will be sent to Yahoo support.

Now, you need to wait for 1 to 3 business days for Yahoo’s response.

Check the inbox of the email address that you’ve provided for Yahoo’s email.

The email will contain instructions on how you can recover your Yahoo password.

You’ve successfully learned how to recover or reset your Yahoo password without a phone number or alternate email!

Conclusion

If you forgot your Yahoo password, you can select “Forgotten password” on the Yahoo login page.

Then, you’ll be able to use your alternate email or phone number to recover your account.

However, if you don’t have an alternate email or phone number, you need to contact a Yahoo specialist.

You can do so by selecting “I need more options” followed by “Visit our Help Site”.

In the Yahoo Help Site, there’ll be multiple options you can use to contact a Yahoo specialist.

Further reading

How to Recover Your Facebook Account Without Email And Phone Number

How to Recover Your Instagram Account Without Email or Phone Number

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.