Skype enables communication across the globe through instant messaging, voice, and video calls on any device.
The latest version of Skype also features Bing, providing AI-powered recommendations, answers, and inspiration during your chats.
With Skype, you can connect with up to 49 people on a high-definition video call, instant message individuals or groups, and more.
Share photos, videos, and your screen to collaborate with friends, family, or colleagues.
Add fun to your conversations with emoticons, GIFs, stickers, and images from the web.
You can also send SMS messages to mobiles worldwide using Skype.
In this guide, you’ll learn how to fix Skype “A JavaScript error happened in the main process” in Windows 11 or 10.
How to fix Skype “A JavaScript error happened in the main process”

To fix Skype “A JavaScript error happened in the main process”, you can try deleting Skype’s data.
You can also try downloading Microsoft Visual C++ or repairing and resetting the app.
Method 1: Delete Skype’s data
- Open the task manager and end the task for Skype.
- Search for %localappdata% using Windows Search.
- Scroll down and open the “Packages” folder.
- Scroll down and look for the “Microsoft.SkypeApp” folder.
- Right-click the folder and select “Delete”.
- Launch Skype and check if the issue is fixed.
Method 2: Download Microsoft Visual C++

- Go to https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist.
- Select the X64 architecture link to download Microsoft Visual C++.
- Run the setup, agree to the terms, and select “Install”.
- Restart your computer to complete the installation process.
- Launch Skype and check if the issue is fixed.
Method 3: Repair and reset Skype

- Search for “Skype” using Windows Search.
- Right-click Skype and select “App Settings”.
- Select “Terminate”, “Repair”, and “Reset” respectively.
- Launch Skype and check if the issue is fixed.
Further reading
How to Fix “Failed to connect to the Rockstar Games Library Service”
How to Fix Local Security Authority Protection is Off on Windows