Are you getting a Support Code SS09 error when you try to log in to Snapchat?
Snapchat is a photo and video app where you can share moments with your friends and family.
You can send snaps to people, which are photos or videos that last for 24 hours.
After 24 hours, the photo or video will be automatically deleted.
The app has multiple filters known as Lenses that are created by the Snapchat community.
Snapchat also allows you to chat, video chat, and express yourself with Bitmojis and Friendmojis.
The app also has a feature called “Snap Map” where you can share your location with your friends.
Since Snapchat’s launch, the app has had multiple bugs and glitches like log-in errors.
In this guide, you’ll learn how to fix Snapchat Support Code SS09 when your account is temporarily disabled.
What is Support Code SS09 on Snapchat?
Support Code: SS09 happens if you make too many repeated login attempts.
It can also happen due to other suspicious activity like the compromisation of your account.
As a result, Snapchat will temporarily disable your account.
The error code can also be caused by unauthorized apps or plugins, a VPN, or a rooted Android device.
How to fix Snapchat Support Code SS09
To fix Snapchat Support Code SS09, you can try unlocking your Snapchat account on a browser.
If you’re connected to a VPN, you need to switch your network and switch off your VPN.
If your Android device is rooted, you need to unroot it and uninstall any third-party apps and plugins.
You can also try contacting Snapchat support if you think that you got the error by mistake.
Fix 1: Unlock your Snapchat account
- Go to https://accounts.snapchat.com/accounts/unlock.
- Sign in to your Snapchat account.
- Click on “Unlock” to unlock your account.
Fix 2: Unroot your Android device
- If you’ve rooted your Android device, you must unroot it.
- Uninstall any third-party apps or plugins on your device.
- Uninstall and reinstall the Snapchat app (this will delete Snapchat’s cache and it will be automatically updated to the latest version).
Fix 3: Switch your network and switch off your VPN
- If you’re connected to a Wi-Fi network, turn it off and switch to mobile data instead.
- If you’re connected to mobile data, connect to a Wi-Fi network instead.
- Switch off your VPN if you’re connected to one.
Note: After you’ve switched your network or switched off your VPN, you need to force close Snapchat and reopen it.
Fix 4: Contact Snapchat support
- Go to https://support.snapchat.com/en-US/i-need-help.
- Click on “I think my account was compromised”.
- Complete the form and submit it.
- Wait for 1 to 3 business days for Snapchat’s response via email.
Note: You need to provide the email address that is associated with your Snapchat account. You can also contact Snapchat Support on Twitter (@snapchatsupport) by tagging them or sending them a direct message.