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How to Fix Snapchat Support Code SS09

Are you getting a Support Code SS09 error when you try to log in to Snapchat?

Snapchat is a photo and video app where you can share moments with your friends and family.

You can send snaps to people, which are photos or videos that last for 24 hours.

After 24 hours, the photo or video will be automatically deleted.

The app has multiple filters known as Lenses that are created by the Snapchat community.

Snapchat also allows you to chat, video chat, and express yourself with Bitmojis and Friendmojis.

The app also has a feature called “Snap Map” where you can share your location with your friends.

Since Snapchat’s launch, the app has had multiple bugs and glitches like log-in errors.

In this guide, you’ll learn how to fix Snapchat Support Code SS09 when your account is temporarily disabled.

What is Support Code SS09 on Snapchat?

Support Code SS09 on Snapchat

Support Code: SS09 happens if you make too many repeated login attempts.

It can also happen due to other suspicious activity like the compromisation of your account.

As a result, Snapchat will temporarily disable your account.

The error code can also be caused by unauthorized apps or plugins, a VPN, or a rooted Android device.

How to fix Snapchat Support Code SS09

To fix Snapchat Support Code SS09, you can try unlocking your Snapchat account on a browser.

If you’re connected to a VPN, you need to switch your network and switch off your VPN.

If your Android device is rooted, you need to unroot it and uninstall any third-party apps and plugins.

You can also try contacting Snapchat support if you think that you got the error by mistake.

Fix 1: Unlock your Snapchat account

  1. Go to https://accounts.snapchat.com/accounts/unlock.
  2. Sign in to your Snapchat account.
  3. Click on “Unlock” to unlock your account.

Source: https://support.snapchat.com/en-US/article/locked.

Fix 2: Unroot your Android device

  • If you’ve rooted your Android device, you must unroot it.
  • Uninstall any third-party apps or plugins on your device.
  • Uninstall and reinstall the Snapchat app (this will delete Snapchat’s cache and it will be automatically updated to the latest version).

Source: https://support.snapchat.com/en-US/a/account-questions.

Fix 3: Switch your network and switch off your VPN

  • If you’re connected to a Wi-Fi network, turn it off and switch to mobile data instead.
  • If you’re connected to mobile data, connect to a Wi-Fi network instead.
  • Switch off your VPN if you’re connected to one.

Source: https://support.snapchat.com/en-US/a/account-questions.

Note: After you’ve switched your network or switched off your VPN, you need to force close Snapchat and reopen it.

Fix 4: Contact Snapchat support

  1. Go to https://support.snapchat.com/en-US/i-need-help.
  2. Click on “I think my account was compromised”.
  3. Complete the form and submit it.
  4. Wait for 1 to 3 business days for Snapchat’s response via email.

Note: You need to provide the email address that is associated with your Snapchat account. You can also contact Snapchat Support on Twitter (@snapchatsupport) by tagging them or sending them a direct message.

Further reading

How to Fix Snapchat Support Code SS06

How to Change Your Snapchat Wallpaper

How to Fix Temporarily Disabled Snapchat Account Due to Repeated Failed Attempts


About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written thousands of articles ranging from social media platforms to messaging apps.

Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. One of his articles about the gig economy was quoted by Joe Rogan who hosts The Joe Rogan Experience (arguably the most popular podcast in the world), in the This Past Weekend podcast by Theo Von.

In his free time, Lim plays multiple games like Genshin Impact, League of Legends, Counter-Strike, Hearthstone, RuneScape, and many others. He creates guides, walkthroughs, solutions, and more on games that he plays to help other players with their progression.