Are you getting a Support Code SS06 error when you try to log in to Snapchat?
Snapchat is a photo and video app where you can share moments with your friends and family.
You can send snaps to people, which are photos or videos that last for 24 hours.
After 24 hours, the photo or video will be automatically deleted.
The app has multiple filters known as Lenses that are created by the Snapchat community.
Snapchat also allows you to chat, video chat, and express yourself with Bitmojis and Friendmojis.
The app also has a feature called “Snap Map” where you can share your location with your friends.
Since Snapchat’s launch, the app has had multiple bugs and glitches like log-in errors.
In this guide, you’ll learn how to fix Snapchat Support Code SS06 when you can’t log in.
What is Support Code SS06 on Snapchat?
Support Code SS06 on Snapchat means that the app has detected suspicious activity.
It can also happen because you’ve did too many login attempts.
As a result, your Snapchat account has been temporarily disabled.
In some cases, the error message can occur because of a mistake or if Snapchat is down.
Before you attempt to fix it, you need to check the status of Snapchat on downdetector.com/status/snapchat.
You can also visit Twitter and search for “Snapchat Down” and check if there are a lot of tweets about it.
How to fix Snapchat Support Code SS06
To fix Snapchat Support Code SS06, you can try unlocking your Snapchat account on a browser.
If your Android device is rooted, you need to unroot it and uninstall any third-party apps or plugins.
If you’re connected to a VPN, you need to switch your network and turn off your VPN.
You can also try contacting Snapchat support if you think that you got the error by mistake.
Fix 1: Unlock your Snapchat account
- Go to https://accounts.snapchat.com/accounts/unlock.
- Log in to your Snapchat account.
- Select “Unlock” to unlock your account.
Source: https://support.snapchat.com/en-US/article/locked.
Fix 2: Switch your network and turn off your VPN
- If you’re connected to a Wi-Fi network, turn it off and switch to mobile data instead.
- If you’re connected to mobile data, connect to a Wi-Fi network instead.
- Turn off your VPN if you’re connected to one.
Source: https://support.snapchat.com/en-US/a/account-questions.
Note: After you’ve switched your network or turned off your VPN, you need to force close Snapchat and reopen it.
Fix 3: Unroot your Android device
- If you’ve rooted your Android device, you need to unroot it.
- Uninstall any third-party apps and plugins on your device.
- Uninstall and reinstall the Snapchat app (this will clear Snapchat’s cache and it will be automatically updated to the latest version).
Source: https://support.snapchat.com/en-US/a/account-questions.
Fix 4: Contact Snapchat support
- Go to https://support.snapchat.com/en-US/i-need-help.
- Select “I think my account was compromised”.
- Fill up the form and submit it.
- Wait for a few days for Snapchat’s response via email.
Note: Make sure to enter the email address that is associated with your Snapchat account. You can also contact Snapchat Support on Twitter (@snapchatsupport) by tagging them or sending them a direct message.
Further reading
What is the Snapchat Plus Solar System?
How to Fix “Oops! We could not find matching credentials” on Snapchat
