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How to Fix “This software cannot be used at the same time as the game: Hypervisor” in FIFA 23

Are you getting this error, “This software cannot be used at the same time as the game: Hypervisor” in FIFA 23?

The error message happens when Hypervisor is enabled on your PC.

A Hypervisor is a software that creates and runs virtual machines (VMs).

In this guide, you’ll learn why you’re getting the “This software cannot be used at the same time as the game: Hypervisor” error in FIFA 23 and how to fix it.

Why does FIFA 23 say “This software cannot be used at the same time as the game: Hypervisor”?

FIFA 23 says “This software cannot be used at the same time as the game: Hypervisor” because Hypervisor is enabled on your PC.

If Hypervisor and FIFA 23 are running at the same time, it will cause a conflict.

EA is currently investigating the issue and they are working on a fix.

Many users are complaining about it on forums and social media.

“I have the same problem and tried a lot of solutions but it’s still not working”.

“I don’t have any game installed called Hypervisor.  I’ve tried to reinstall anti-cheat, reinstall the game and anti-cheat, and turn off all non-essential software that runs in the background but I still can’t play the game. Any ideas?”.

How to fix “This software cannot be used at the same time as the game: Hypervisor” in FIFA 23

Turn off Hypervisor

To fix “This software cannot be used at the same time as the game: Hypervisor”, you need to disable the Windows Hypervisor Platform.

You can also try disabling the Virtualization Technology or repairing/verifying the game files on EA/Origin/Steam.

Here are 4 methods to fix the error:

  • Control Panel > Programs > Turn Windows features on or off > Windows Hypervisor Platform > Disable > OK.
  • Run gpedit.msc > Local Computer Policy > Computer Configuration > Administrative Templates > System > Device Guard > Turn on Virtualization Based Security > Disabled > OK.
  • System Utilities screen > System Configuration > BIOS/Platform Configuration (RBSU) > Virtualization Options > Intel(R) Virtualization Technology (Intel VT) > Disabled.
  • Repair/verify the game files (For Origin > Library > right-click FIFA 23 > Repair/For Steam > Library > Right-click FIFA 23 > Properties > Local Files > Verify integrity of game files).

Make sure to close the EA/Origin/Steam app from the task manager (CTRL + ALT + DEL) before you attempt a fix.

It’s also recommended that you set these apps to automatically run as an administrator in their compatibility settings.

If all else fails, you need to wait until the EA team fixes the bug.

This can take anywhere from a few hours to a few days.

If all else fails, you can contact EA support here: https://help.ea.com/en/fifa/fifa-23/.

Or send a direct message to EA Help here: https://twitter.com/EAHelp.

Further reading

Best Goalkeepers in FIFA 23 (GK)

How to Fix “Please start the game from the EA app or Origin” in FIFA 23

How to Fix “Failure during update process” in FIFA 23

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Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.

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