Are you getting an “Unexpected server error occurred” in Overwatch 2?
The error message happens when you’re playing a match in the game.
When you’re playing a match in the game, you may be disconnected.
Overwatch 2 was released on October 4, 2022.
Since its release, the game has had multiple known issues.
Some of the known issues are server disconnection, cosmetics, items, currency not showing up, and others.
In this guide, you’ll learn why Overwatch 2 says “Unexpected server error occurred” and how to fix it.
- Why does Overwatch 2 say “Unexpected server error”?
- How to fix “Unexpected server error” in Overwatch 2
Why does Overwatch 2 say “Unexpected server error”?
Overwatch 2 says “Unexpected server error” because the game’s servers are down.
According to Blizzard, there’s also a bug in the game where players will get the error if they merged their PC and console accounts.
Blizzard is aware of it and they are working on a fix.
To make matters worse, during the launch day of the game, they encountered a massive DDoS attack that overloaded their servers.
Hence, many users are complaining about the disconnection issues.
“Technical difficulties aside and ignoring the fact that I was literally thrown out of my ranked game due to an unexpected server error, Overwatch 2 actually feels fun”.
“As soon as I get into Overwatch 2 (after hours of being in the queue), I get a server error and thrown back into a 30k person queue lmao”.
“My Overwatch 2 experience: 40,000+ player queue, waited for 1 hour+ to get in, got in, went for a quickplay and got an unexpected error mid-game, and now, I can’t even get in the queue because it says that the connection server failed”.
How to fix “Unexpected server error” in Overwatch 2
To fix the “Unexpected server error” in Overwatch 2, you can try changing your region or flushing your DNS.
If that doesn’t work, you need to scan and repair the game or contact Blizzard support for assistance.
Fix 1: Change your region
- Exit Overwatch 2.
- Launch Battle.net and select “Overwatch 2”.
- Click on the globe icon.
- Change your region to another one (e.g. from the Americas to Asia).
- Launch Overwatch 2.
Fix 2: Flush your DNS
- Exit Overwatch 2 and Battle.net.
- Run “cmd” in the Windows search bar.
- Type “ipconfig /flushdns” and press “Enter”.
- Launch Overwatch 2.
Fix 3: Scan and repair
- Launch Battle.net.
- Select “Overwatch 2”.
- Click on the gear icon > Scan and repair > Begin Scan.
- Launch Overwatch 2.
Fix 4: Contact Blizzard support
- Go to https://us.battle.net/support/en/games/overwatch.
- Select the “Technical” option.
- Click on the “Contact Support” button.
- Include a description of your issue.
- Select “I still need help”.
- Select “Technical” > Your platform > Can’t connect > Contact Us.
- Log in to your Battle.net account to submit a web ticket.
Further reading
How to Fix Overwatch 2 Beta Not Showing Up
