Coinbase is a cryptocurrency exchange platform that allows you to buy cryptocurrencies like Bitcoin and Ethereum.
Sign up now for an account to start buying crypto: https://coinbase-consumer.sjv.io/B0V5dy.
It’s the largest publicly listed cryptocurrency exchange in the world.
If you’re having issues with the exchange like verification, you can contact Coinbase.
Note: Due to the increased support volume, it can take longer to get a response.
In this guide, you’ll learn how to contact Coinbase for help with account issues (by ticket, email, Twitter, and phone).
How to contact Coinbase
To contact Coinbase, submit a ticket, send a DM to @CoinbaseSupport on Twitter, or call them.
Alternatively, you can visit the Coinbase Help Center for help.
The Coinbase Help Center contains answers to frequently asked questions about the exchange.
Use the search bar to find a solution to your issue or select the appropriate category.
If you can’t find a solution, you can contact Coinbase for assistance.
1. Submit a ticket
Here’s how to submit a ticket:
- Go to https://help.coinbase.com/en/contact-us.
- Select the product that you need help with (e.g. Coinbase).
- Scroll down to “Contact us”.
- Select “Live Chat” or “Live phone support”
2. DM Coinbase on 𝕏
Here’s how to DM Coinbase on 𝕏:
- Create an account or sign in to 𝕏.
- Go to https://twitter.com/CoinbaseSupport.
- Tap on the message icon.
- Send @CoinbaseSupport a message.
3. Call Coinbase support
Here are the phone numbers for Coinbase:
| Region | Language | Toll-free phone number | Local phone number | Hours of operation |
| USA/Canada | English | +1 (888) 908-7930 | +1 (844) 613-1499 | 24/7 |
| UK | English | +44 808 168 4635 | +44 151 308 1768 | 24/7 |
| Ireland | English | +1 800 200 355 | +353 1 529 5132 | 24/7 |
| Germany | German | +49 800 0010726 | +49 221 68943973 | 9 AM – 6 PM CET (GMT+1), daily |
| Spain/EU | English | +34 900 983 477 | N/A | 24/7 |
Note: Only call Coinbase support if you think your account is compromised and you want to lock it.
What is Coinbase’s email?
Coinbase’s official email addresses are support@coinbase.com, contact@coinbase.com, and no-reply@coinbase.com.
Occasionally, Coinbase sends emails from subdomains including contact@updates.coinbase.com.
Before you open a link in a mail, make sure to check the sender’s email address.
If the sender’s email address does not have a Coinbase domain name at the end of it, it is not a legitimate email.
How do I speak to a human at Coinbase?
To speak to a human at Coinbase, you can call +1 888 908-7930 (US/Canada).
However, you should only call this number if you’ve noticed suspicious activity and you want to lock your account.
They will not entertain issues other than suspicious account activity.
For other issues, you can either submit a ticket on Coinbase’s Help Center or ping them on Twitter.
Conclusion
If you’re encountering an issue on Coinbase, the first step that you should take is to visit the Coinbase Help Center.
The Coinbase Help Center contains a ton of answers to frequently asked questions.
However, if you can’t find an answer, you can try contacting Coinbase using the methods mentioned in this guide instead.
Depending on the number of reports Coinbase receives, it takes anywhere between 1 to 3 business days for a response.
If you’re looking to report a complaint, you can do so by submitting a complaint here: https://help.coinbase.com/en/contact-us/submit-a-complaint.
