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How to Fix “You cannot use Facebook because your linked Instagram account is disabled”

Are you getting a “Your Account Has Been Disabled” error on Facebook?

Here’s the full error message, “You cannot use Facebook because your linked Instagram account is disabled”.

Followed by, “Activity on your account goes against Instagram’s Community Guidelines or other standards”.

And, “If you think your accounts were disabled by mistake, you can request a review of the decision on Instagram”.

If you are getting this error, you won’t be able to access your Facebook account.

This is because if your linked Instagram account is disabled, your Facebook account will be disabled as well.

In this guide, you’ll learn how to fix the “You cannot use Facebook because your linked Instagram account is disabled” error on Facebook.

How to fix “You cannot use Facebook because your linked Instagram account is disabled”

To fix “You cannot use Facebook because your linked Instagram account is disabled” on Facebook, you need to submit the “My Instagram Account Was Deactivated” form.

After you’ve submitted the form, you need to wait for Instagram’s response via email.

You’ll then need to send a photo of yourself to Instagram holding a handwritten code and wait for your account to be reactivated.

Once your Instagram account is reactivated, your Facebook account will be reactivated as well!

The “My Instagram Account Was Deactivated” form is for people who believe that their Instagram account was disabled or deactivated by mistake.

Unfortunately, if you’ve violated one or more of Instagram’s community guidelines, your account may be permanently disabled.

Here are 5 steps to fix “You cannot use Facebook because your linked Instagram account is disabled”:

  1. Go to the “My Instagram Account Was Deactivated” form
  2. Complete and submit the form
  3. Send a photo of yourself to Instagram
  4. Wait for Instagram to reactivate your account
  5. Log in to your Facebook account

1. Go to the “My Instagram Account Was Deactivated” form

My Instagram Account Was Deactivated form: https://www.facebook.com/help/contact/606967319425038.

The first step is to request a review of the decision to disable your Instagram account.

To do so, you need to go to the “My Instagram Account Was Deactivated” form.

Firstly, go to Google and search for “My Instagram Account Was Deactivated”.

There will be a couple of search results—one from Facebook and one from Instagram.

You can use either of the forms to submit an appeal.

Click on either one of the “My Instagram Account Was Deactivated” search results.

2. Complete and submit the form

You cannot use Facebook

After you’ve clicked on the “My Instagram Account Was Deactivated” search result, you’ll see multiple fields.

This includes “Full name”, “Your email address”, “Your Instagram username” and “Your mobile number”.

You’re also required to provide a description of why you’re appealing to permanently deactivate your account.

Firstly, enter your full name in the “Full name” field.

Secondly, enter your email address in the “Your email address” field.

Make sure to enter the email address that is linked to your Instagram account.

Thirdly, enter your Instagram username in the “Your Instagram username” field.

For example, if your Instagram username is “test”, enter “test”.

Lastly, you need to describe the reason for your appeal in the “Please let us know why you’re appealing the decision to permanently deactivate this account” field.

Here’s an example of a description, “Hi Instagram, my account was disabled by mistake. I did not violate any of the community guidelines. Please look into this and deactivate my account”.

Lastly, click on “Send” to submit the form.

3. Send a photo of yourself to Instagram

Instagram selfie code

After you’ve submitted the “My Instagram Account Was Deactivated” form, Instagram will send you an email a few hours later.

Make sure to check your junk and spam folder.

The email requires you to send a photo of yourself holding a handwritten code.

The photo is used to verify your identity.

Make sure that the photo includes the code that is handwritten on a sheet of paper, followed by your full name and username.

In addition, it needs to be clear and includes your entire face.

Reply to the email by attaching a photo of yourself holding a handwritten code.

4. Wait for Instagram to reactivate your account

You cannot use Facebook because your linked Instagram account is disabled

After you’ve replied to the email with a photo of yourself holding a handwritten code, you need to wait for Instagram’s response.

Instagram can take up to a week or more to review your account.

If you’re lucky, you’ll receive a response from Instagram within 3 business days.

Check your email every day for Instagram’s response.

If successful, you’ll receive an email from Instagram saying that your account has been reactivated.

Here’s the full message, “It looks like your account was disabled by mistake”.

Followed by, “Your account has been reactivated, and you should now be able to log in”.

This means that your Instagram account has been reactivated.

However, if your account was disabled because you’ve violated one or more of Instagram’s community guidelines, it will remain disabled.

5. Log in to your Facebook account

How to fix you cannot use Facebook

Now that your Instagram account is reactivated, you’ll be able to access your Facebook account.

This is because your linked Instagram account is no longer disabled.

To check, you need to log in to your Facebook account after your Instagram account is reactivated.

If you’re able to log in to your Facebook account, the “You cannot use Facebook because your linked Instagram account is disabled” error is fixed!

Conclusion

If you’re still having trouble with accessing your Facebook account, you need to contact Facebook support.

Instagram has a lack of reviewers, so it can take up to a week or more for your account to be reviewed.

In addition, submitting the “My Instagram Account Was Deactivated” form does not guarantee the reactivation of your Instagram account.

You can only submit the form if you think that your Instagram account was disabled by mistake.

If your Instagram account was not disabled by mistake and you violated one or more of Instagram’s community guidelines, your account will remain disabled.

For further assistance, you can contact Facebook support here: https://www.facebook.com/business/help/support.

On the right of the page, there’ll be a contact button.

However, you’ll only see the contact button if you’ve purchased an ad on Facebook.

Further reading

135+ Good Instagram Comments For Your Friends

How to Fix “We Suspended Your Account” on Facebook

How to Fix “Login Approval Needed” on Facebook

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with over 7+ years of experience in Social Media and 3+ years of experience in investing in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.