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How to Recover Deleted Messages on Messenger

To recover deleted messages on Messenger, you need to download your information on Facebook.

After you’ve downloaded your information, navigate to the message that you want to recover and read it.

Facebook allows you to download a copy of your information.

When you download it, you’ll be able to choose the categories of data that you want to include.

Since you’re looking to recover deleted messages on Messenger, you only need to select the “Messages” category.

The category allows you to retrieve messages that you’ve sent to other people on Messenger.

You can also choose the date range of data that you want to receive.

These choices are included when you request your information.

Here’s how to recover deleted messages on Messenger.

  1. Open the Facebook app and go to your settings
  2. Tap on “Download your information”
  3. Deselect all and select “Messages”
  4. Tap on “Create File”
  5. Tap on “Download”
  6. Log in to your Facebook account and tap on “Download”
  7. Navigate to the messages that you want to recover
  8. Read the messages

1. Open the Facebook app and go to your settings

The first step is to open the Facebook app.

You can also use the desktop version of Facebook for this.

For the purpose of this guide, we’ll use the Facebook app.

After you’ve opened the Facebook app, you need to log in to your account if you haven’t already.

You need to log in to the same Facebook account that you use on Messenger.

Once you’re on the Facebook app, tap on the “Menu” icon on the bottom navigation bar.

Then, scroll down the menu, tap on “Settings & Privacy” to expand it, and tap on “Settings” to go to your settings.

2. Tap on “Download your information”

Download your information on Facebook

After you’ve tapped on “Settings”, you’ll land on the “Settings & privacy” page.

Now, you’ll see multiple options that you can choose from.

There are also multiple headers including “Account”, “Preferences”, “Audience and visibility”, and more.

Scroll down until you reach the “Your information” header.

In this section, you’ll be able to access a log of your activity and controls to manage your Facebook information,

Under the “Your information” header, you’ll see an option to download your information.

Tap on “Download your information” to go to the “Download your information” page.

3. Deselect all and select “Messages”

Recover deleted messages on Messenger

After you’ve tapped on “Download your information”, you’ll land on the “Download your information” page.

Now, you’ll be able to download a copy of your Facebook information.

You can either download a complete copy or select the types of information that you want.

You can also choose whether to receive your information in HTML or JSON.

Keep in mind that downloading your information is a password-protected process that only you have access to.

To begin with, tap on “DESELECT ALL” to deselect all of your information.

Since you’re looking to recover deleted messages on Messenger, you only need to select “Messages”.

Select “Messages” to request a copy of messages you’ve exchanged with other people on Messenger.

4. Tap on “Create File”

Create a file on Facebook

After you’ve selected the “Messages” category, you can now request that information.

To do so, scroll to the bottom of the page.

At the bottom of the page, you’ll see 3 dropdown boxes.

This includes “Date range”, “Format”, and “Media quality”.

If you only want to recover deleted messages that are a day ago, you can change the “Date range” to the previous day.

However, it’s highly recommended that you select “All of my data”.

It’s also recommended that you use “HTML” as the format and “High” as the media quality.

Tap on “CREATE FILE” to request your Messenger information.

5. Tap on “Download”

Facebook download file

After you’ve tapped on “CREATE FILE”, a copy of your Messenger information will be requested.

Now, you need to wait for the file to be ready.

If you don’t have a lot of messages, it’ll only take a few minutes for the file to be ready.

On the other hand, if you have a ton of messages, it can take a few hours or more for the file to be ready.

Once the file is ready, you’ll receive an email about it.

Here’s the subject line of the email, “Your Facebook information file is ready”.

Here’s what the email will say, “The file you’ve requested containing your information is now ready for you to download”.

Followed by, “You can find your file in the Available Files tab on the Download Your Information page”.

Now, you need to go back to the “Download Your Information” page.

To do so, open the Facebook app > Menu > Settings & Privacy > Settings > Your information > Download your information > AVAILABLE COPIES.

Tap on “Download” to start downloading your Messenger information.

6. Log in to your Facebook account and tap on “Download”

After you’ve tapped on “Download”, you’ll land on the login page of Facebook.

Now, you need to log in to your Facebook account.

This is because downloading your information is a password-protected process.

Once you’ve entered your login details, tap on “Log In”, and a pop-up will open.

Tap on “Download” to download your Messenger information.

7. Navigate to the message that you want to recover

See deleted messages on Messenger

After the zip file is downloaded, you need to navigate to it and open it.

If you’re using an iPhone, the file will be downloaded in the “Files” app.

Once you’ve located the file, tap on it to unzip it.

Now that the file is unzipped, you should see a “facebook-username” folder.

Open the folder and you should see an HTML file and a “messages” folder.

Tap on “messages” to open the “messages” folder.

In the “messages” folder, you’ll see multiple HTML files and other folders.

To begin with, tap on “inbox” to go to your Messenger inbox.

In your Messenger inbox, you need to navigate to the person that you’ve chatted with.

The person’s name will be shown on the file’s name.

For example, if the person’s Facebook name is “JohnSmith”, the file name will be something like, “johnsmith_tjx3t7w”.

Open the file and tap on “message_1” to view your and the person’s messages.

8. Read the messages

After you’ve tapped on “message_1”, an HTML file will be opened.

The file will contain a full list of messages that you and the person sent to each other on Messenger.

This includes messages from many years ago (if you’ve set the date range to “All of my data”).

Now, you can scroll through the file to find the deleted message.

You’ve successfully learned how to recover deleted messages on Messenger!

Conclusion

Keep in mind that your downloaded information will only be available for 5 days.

After 5 days, the download will expire and you have to request it again.

If you’re unable to find the deleted message, there is another method you can try.

If you want to see recently deleted Messenger messages on an Android device, you can navigate to your notification history.

For this to work, you need to turn on your Messenger notifications.

If someone unsent a message, you’ll be able to see it in your notification history.

If the above guide does not work, you can follow this updated guide to see unsent messages on Messenger.

Further reading

How to Know Who Viewed Your Facebook Profile

How to See Unsent Messages on Messenger

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.