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How to Reset Twitter Password Without Email or Phone Number

Resetting your Twitter password is easy—all you have to do is to select the “Forgot password?” link on the login screen.

Then, you can follow the on-screen instructions to reset your password and recover your account.

However, if you forgot your email and phone number, resetting your Twitter password is more difficult.

This is because there isn’t a way for Twitter to contact you and send you a link to reset your password.

So, how can you recover your Twitter account then?

In this guide, you’ll learn how to reset your Twitter password without email or phone number in 4 steps.

You’ll also get answers to frequently asked questions.

  1. How to reset Twitter password without email or phone number
  2. How do you reset your Twitter password if you forgot it?
  3. Why is Twitter saying my password is wrong?
  4. How do I change my password on the Twitter app?

How to reset Twitter password without email or phone number

To reset your Twitter password without email or phone number, you need to contact Twitter support.

File a login issue report via their Help Center and wait for Twitter’s response.

Due to the overwhelming number of reports, it might take several days or even weeks for them to get back to you.

When they do, they’ll send you an email with your next steps.

If they haven’t responded to you after a long period of time, try filing another report.

However, do not send report after report as your email might be marked as spam.

Instead, file another report only if Twitter support haven’t responded to you for more than a week.

Below is a step-by-step guide on how you can file a report to Twitter support to recover your Twitter account.

Step #1: Visit the Twitter Help Centre and select “File a report”

Twitter Help Centre

Twitter Help Center > Contact us > File a report

The first step is to visit the Twitter Help Center so that you can file a report.

To begin with, go to the Twitter Help Center website on a browser.

You can either search for “Twitter Help Center” on Google or visit the website’s link.

Once you’re on the Help Center, you’ll see multiple options you can choose from.

However, you do not want to select any of those options as they’ll lead you to a help article.

Instead, the option that you want to look for is the “File a report” option.

This option is hidden from plain sight as Twitter hopes to mitigate as many reports as possible due to their massive user base.

To find the “File a report” option, scroll to the bottom of the page.

Under “Contact Us”, select the “File a report” button to contact Twitter directly.

In the next step, you’ll learn the categories to select for your report.

Step #2: Select “I need login and account support” followed by “I can’t login to my account”

Twitter login and account support

I need login and account support > I can’t log in to my account.

Now that you’ve selected the “File a report” button, you need to select the appropriate categories for your report.

This is to let Twitter know the exact issue that you’re having.

In this case, you’re experiencing a login issue, so the “I need login and account support” option is the most appropriate option for your circumstance.

After you’ve selected the “I need login and account support” option, there are seven subcategories that you need to choose from:

  • I can’t log in to my account
  • My account is hacked or compromised
  • My account is locked or suspended
  • I need help activating my account
  • I want to request my account information
  • I need to deactivate the account of a deceased user
  • I have a question about privacy

As you’re unable to login to your account, select the “I can’t log in to my account” option.

You’ve successfully chosen the appropriate categories for the report that you’re going to be filing.

In the next step, you’ll have to enter your Twitter username.

Step #3: Enter your Twitter username

Twitter login issues

Enter your Twitter username > Search.

After you’ve chosen the appropriate categories for the report that you’re going to be filing, you can now file a report.

But first, you need to enter your Twitter username.

Under “Your Twitter username”, enter your Twitter username for the account that you are unable to log into.

Then, select the “Search” button for Twitter to find your account.

In the next step, you’ll learn how to navigate to the actual form to file your report.

Step #4: Select “Still need help?”

Update email address Twitter

Select the “Still need help?” button.

After you’ve selected the “Search” button, Twitter will find your account.

Then, you’ll see a message like this, “Great, we found the account @username”.

At the end of the message, there’ll be an “instructions” link that you’re supposed to select.

However, you don’t want to be selecting that link as it’ll lead you to a help article.

Instead, select the “Still need help?” button to file a report.

Many users have no clue on how to contact Twitter directly because they missed the “Still need help?” button.

Twitter has deliberately made the navigation difficult for people to file a report.

This is because they hope to decrease the number of reports they get on a daily basis due to their massive user base.

In the final step, you need to complete and submit the form to file your report.

Step #5: Complete and submit the form

How to reset Twitter password without email or phone number

Enter an active email address > describe your issue > Continue > complete the reCAPTCHA > Verify > Submit.

After you’ve selected the “Still need help?” button, you’ll land on a contact form.

To begin with, enter an active email address that Twitter can contact you with.

Next, describe your issue and the help that you need.

Here’s an example of a description:

“Hi, I need help in recovering my account. I forgot my Twitter account’s password and I lost access to my email and phone number.”

After you’re done with writing the description, select the “Continue” button.

Then, complete the reCAPTCHA on your screen and select “Verify”.

Lastly, select the “Submit” button to submit the form to Twitter.

The Twitter Support team will then review your report, and they’ll usually get back to you within a few days via email.

If you haven’t received a response after a few days, make sure to check your junk/spam mail.

Congrats, you’ve learned how to reset your Twitter password without email or phone number!

How do you reset your Twitter password if you forgot it?

If you forgot your Twitter password, you can reset it by selecting the “Forgot password” link on the login screen.

Next, enter your email/phone number/username, and enter the email address that is associated with your account.

A link to reset your Twitter account will be sent to your email.

Click on the link to reset your Twitter password.

Why is Twitter saying my password is wrong?

Twitter is saying your password is wrong either because your username or password is incorrect.

If that’s the case, make sure to double-check the login details that you’ve entered.

At times, there might be a mistype in your email address, username, or password.

Passwords are also case sensitive, so make sure that Caps Lock is turned off.

How do I change my password on the Twitter app?

To change your password on the Twitter app, tap on “Forgot password?” on the login screen.

Then, enter your email/phone number/username, and enter the email address that is associated with your account.

A link to reset your Twitter account will be sent to your email.

Click on the link to reset your Twitter password.

Conclusion

Resetting your password is an annoying process to go through, especially if you’ve lost access to your phone number and email address.

To avoid having to reset your password in the future, make sure that you note down all of your passwords someplace safe.

For example, you can store your passwords on the Notepad app and save it to One Drive.

That way, you can easily access all of your passwords in one place.

Further Reading

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How to Reset Your Snapchat Password Without Email or Phone Number

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Lim How Wei is the founder of Followchain. Feel free to follow him on Instagram.

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with over 7+ years of experience in Social Media and 3+ years of experience in investing in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.