Are you getting a Support Code C14A error when you try to log in to Snapchat?
Snapchat is a photo and video app where you can share moments with your friends and family.
You can send snaps to people, which are photos or videos that last for 24 hours.
After 24 hours, the photo or video will be automatically deleted.
The app has multiple filters known as Lenses that are created by the Snapchat community.
Snapchat also allows you to chat, video chat, and express yourself with Bitmojis and Friendmojis.
The app also has a feature called “Snap Map” where you can share your location with your friends.
Since Snapchat’s launch, the app has had multiple bugs and glitches like log-in errors.
In this guide, you’ll learn how to fix Snapchat Support Code C14A if something went wrong with your account.
What is Support Code C14A on Snapchat?
Support Code: C14A on Snapchat is an error message that happens when you try to log in to your account.
It can happen if you’ve made too many login attempts or when Snapchat is down.
It can also happen if you’re connected to a VPN or you’ve installed a third-party app.
You can check if Snapchat is down by going to downdetector.com/status/snapchat.
Once you’re on the website, see if there’s a spike in the graph.
You can also check if Snapchat is down by visiting Twitter and searching for “Snapchat down” or the error message that you’re experiencing.
If Snapchat is down, you need to wait for 24 to 48 hours before you can log in again.
How to fix Snapchat Support Code C14A
To fix Snapchat Support Code C14A, you can try unlocking your Snapchat account on a browser.
You can also try switching your network or turning off your VPN if you’re connected to one.
If your Android device is rooted, you need to unroot it and uninstall any third-party apps and plugins.
Otherwise, you need to contact Snapchat support if you got the error by mistake.
Fix 1: Unlock your Snapchat account
- Navigate to https://accounts.snapchat.com/accounts/unlock.
- Sign in to your Snapchat account.
- Click on the “Unlock” button to unlock your account.
- Force close the Snapchat app and try to log in to your account.
Source: https://support.snapchat.com/en-US/article/locked.
Fix 2: Unroot your Android device and uninstall third-party apps
- If you’ve rooted your Android device, you must unroot it.
- Uninstall any third-party apps or plugins on your device.
- Uninstall and reinstall the Snapchat app (this will remove Snapchat’s cache and it’ll be automatically updated to the latest version).
Source: https://support.snapchat.com/en-US/a/account-questions.
Fix 3: Switch your network and turn off your VPN
- If you’re connected to a Wi-Fi network, turn it off and switch to mobile data instead.
- If you’re connected to mobile data, connect to a Wi-Fi network instead.
- Turn off your VPN if you’re connected to one.
Source: https://support.snapchat.com/en-US/a/account-questions.
Note: After you’ve switched your network or turned off your VPN, force close Snapchat, reopen it, and try to log in to your account.
Fix 4: Contact Snapchat support
- Go to https://support.snapchat.com/en-US/i-need-help.
- Select “I can’t access my account” followed by “I see an error message when I log in”.
- Select “Yes” next to “Need help with something else?”.
- Complete the form and submit it.
- Wait for 1 to 3 business days for Snapchat’s response via email.
Here’s an example of a description, “Hi Snapchat support, I’m getting a support code C14A error when I try to log in to my account. I need help accessing my account”.
Note: You need to provide the email address that is associated with your Snapchat account. You can also contact Snapchat Support on Twitter (@snapchatsupport) by tagging them or sending them a direct message.
Further reading
How to Fix Snapchat Support Code SS09
