Are you getting a “We’re sorry, but something went wrong. Please try again.” error on Instagram?
If you are, you won’t be able to use certain features on the app.
For example, your feed might not load or the search function does not work.
It can also prevent you from logging into the app.
In this guide, you’ll learn why Instagram says “We’re sorry but something went wrong” and how to fix it.
- Why does Instagram say “We’re sorry but something went wrong”?
- How to fix “We’re sorry, but something went wrong” on Instagram
Why does Instagram say “We’re sorry but something went wrong”?
Instagram says “We’re sorry, but something went wrong” because Instagram is most likely down.
If Instagram is not down, your IP address might be temporarily blocked.
Your IP address will be temporarily blocked if you carry out too many actions at one go.
An example is following or unfollowing too many people.
A user by the name of @harrysflat tweeted that they kept seeing the error when they open the app.
Other users were also tweeting about the issue on Twitter.
The error will cause certain features on the app to not load or work.
For example, your Instagram feed might not load any posts.
How to fix “We’re sorry, but something went wrong” on Instagram
To fix “We’re sorry, but something went wrong” on Instagram, you need to check if Instagram is down.
If Instagram is not down, you can either try switching your network, updating the app, or waiting for 24 to 48 hours.
If you already have the latest version of Instagram, you need to wait for a new update.
A new update will be released to fix the existing issues on the app like the “Something went wrong” error.
1. Check if Instagram is down
Before you attempt to fix the “Something went wrong” error, you need to check if Instagram is down.
There are a few ways to check if Instagram is down.
The first way is to go to downdetector.com/status/instagram.
Once you’re on the website, check if there’s a spike in the graph.
If there is, Instagram is most likely down for everyone and not just you.
If that’s the case, you need to wait until its servers are back up (this will usually take a few hours).
Another way is to search for “Instagram down” on Twitter or the issue that you’re facing.
Check the top and latest tweets to see if anyone is tweeting about it.
There’s probably a global outage if there are a lot of tweets saying that Instagram is down.
2. Switch your network
The second method is to switch your network.
In some cases, you got the “Something went wrong” error because your IP address is temporarily blocked.
This can happen because you’ve carried out an action repeatedly on the app.
However, your IP address can also get blocked by mistake.
To fix the error, you need to switch your network from Wi-Fi to mobile data and vice-versa.
You can also try connecting to another Wi-Fi network.
After you’ve switched your network, force close the Instagram app, reopen it, and check if the error is fixed.
3. Update Instagram
Instagram frequently releases new updates to fix bugs and improve the app’s performance.
If there is an existing bug on the app, Instagram will typically release a new update to fix it.
If you haven’t updated Instagram to the latest version, go to the App Store or Google Play Store and do so.
After you’ve updated Instagram to the latest version, open it and check if the error is fixed.
Instead of updating the app, you can also uninstall and reinstall it.
By doing so, the app’s cache will be cleared and Instagram will be updated to the latest version.
Clearing Instagram’s cache can fix certain issues on the app.
4. Wait for 24 to 48 hours
The final method is to wait for 24 to 48 hours.
The vast majority of errors on Instagram will be gone after 24 to 48 hours.
This includes the “Try again later” and “Couldn’t create thread” errors.
A user on Reddit said that the error message disappeared after a day.
If Instagram is down, it will usually be back up after a few hours.
You can go to DownDetector and check the Instagram graph.
If the number of reports is decreasing, it means that the app is functioning properly.
However, if the number of reports is still high, the error message will probably persist.
Further reading
How to Recover Deleted Messages on Messenger
