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How to Fix “We’ll Try Again Once There’s a Better Connection” on Instagram

Are you getting a “We’ll try again once there’s a better connection” error when you’re trying to upload multiple photos/videos on Instagram?

If you’re posting an individual photo or a video, it usually works.

However, if you’re using the carousel feature on Instagram to post multiple photos or videos, you might encounter an error.

Many Instagram users face this issue, so you’re not alone.

In this guide, you’ll learn why you got the error message, how to fix it, and start posting carousels.

Why does Instagram say I have bad connection?

Instagram might have wrongly detected that you have a bad connection whenever you’re posting a photo/video carousel.

If your connection is fine, and Instagram says that you have a bad connection when you’re uploading a carousel, it might be due to a bug.

If your connection is fine but you still can’t post a photo/video carousel, it might be due to a bug.

Posting a video using Instagram’s carousel feature is known for having a lot of bugs.

Instagram isn’t down—their carousel feature just isn’t bug-free.

So what do you do next when you can’t upload a carousel? Read on to find out how to fix it.

How to Fix “We’ll Try Again Once There’s a Better Connection” on Instagram

We'll try again once there's a better connection

To fix the “We’ll try again once there’s a better connection” error on Instagram, you can either try trimming the video, removing tagged accounts, or switching the codec to h.265.

You can also try selecting the auto-populated hashtags instead of typing them out and check your internet speed before posting.

Try trimming the video, removing tagged accounts, or switching the codec to h.265 if you’re uploading a video.

In most cases, you’re unable to upload the carousel on Instagram because you included a video in it.

Uploading a video on Instagram tend to have a lot of bugs, so you’ll have to fix some things before you can upload it.

But before you try these solutions, you’ll have to make sure that you have an internet connection.

In the event that your connection is weak, try switching from WiFi to mobile data, and vice-versa.

Let’s get into all the solutions you can use to fix the error and get your carousel to upload on Instagram.

1. Trim the video

Firstly, you can try trimming the video while you’re posting the carousel on the app itself.

To trim the video, select the photos/videos that you want to upload on the carousel, tap next, then tap on the video.

Next, select “Trim” and trim a tiny bit of the video.

Instagram trim video

Instagram tends to prevent “non-native” videos from uploading on the app.

So, you’ll have to edit the video in the app before posting in order for it to be successfully uploaded on Instagram.

Trimming one second of the video off seems to do the trick to get your carousel to post.

2. Remove tagged accounts

If you’re having trouble posting a carousel on Instagram, you can try removing tagged accounts.

If you’re having trouble with posting multiple photos, try removing tagged accounts prior to posting.

To remove tagged accounts, go to “Tag people” and tap on the “x” icon to remove all tagged accounts before posting.

Remove tagging Instagram

This works if you’re trying to posting photos. You can try removing tagged accounts if you’re posting videos as well.

The “We’ll try again once there’s a better connection” error on Instagram might be caused by tagging others on your photos.

So, you’ll have to remove the tags in order to successfully post your carousel on Instagram.

3. Switch the codec to H.265 

Lastly, you can try switching the codec to H.265 from H.264 if you’re uploading a video.

If you don’t have a video editing software, you can do a google search for “H.265 converter” and use a free tool.

h.265 converter

The video format of Instagram is H.265, so you’ll have to convert your video from H.264 to H.265 if you want to upload it.

Once you found a free converter, upload your video and convert it.

Go back to Instagram and try uploading the video on Instagram again, and it should work.

4. Use auto-populated hashtags

If you’re adding hashtags on your post, use the auto-populated (given) hashtags on your caption.

Instead of typing the hashtags out and pressing space bar, select the auto-populated ones.

Instagram caption hashtags

Some people spell the entire hashtag, tap on the space bar, and type the next one out.

Spelling the hashtag out without selecting the ones given by Instagram might cause uploading issues.

Hence, you need to make sure to select the auto-populated hashtags to prevent uploading issues.

5. Check your internet speed

Lastly, make sure to check your internet speed if you still can’t upload on Instagram.

If your internet speed is too slow, you’ll be unable to upload a video on Instagram (especially if the video size is too large).

To test your internet speed, you can use a free tool like Ookla.

Internet speed test

Typically, you should aim for download/upload speeds of over 100 Mbps.

If your upload speed is below 20 Mbps, your video may take forever to upload because it’s way too slow.

If you happen to be using a WiFi, try switching to local data, and vice-versa. That may help solve your internet speed from being too slow.

General FAQ

Why does Instagram say I have bad connection?

Instagram says that you have a bad connection either due to a bug, or your internet speed is too slow. If you happen to be using a WiFi, try switching to local data, and vice-versa.

How to Fix “We’ll try again once there’s a better connection” on Instagram

To fix the error, you can either try to trim the video in the app, remove tagged accounts, convert your video to H.265, or select the auto-populated hashtags before posting.

Why is Instagram not letting me post multiple photos?

Instagram is not letting you post multiple photos due to a bug on their app. Even if your internet connection is fine, Instagram might still say that you have a bad connection.

What to do when Instagram says we’ll try again once there’s a better connection?

Try to trim the video by a second in the app itself, remove tagged accounts, convert your video to H.265, or select the auto-populated hashtags before posting. These solutions should fix the error.

Conclusion

In this article, you’ve learnt how to fix the “We’ll try again once there’s a better connection” error on Instagram.

The error is bug on Instagram that haven’t been resolved yet.

It’s very frustrating because the problem isn’t from your end—but Instagram’s.

In the meantime, we need to hope that Instagram resolves the uploading bug for photo and video carousels.

Further Reading

> ? How to Know if Someone is Stalking You on Instagram

> How to Fix Suspicious Login Attempt on Instagram

> Add Post to Your Story Missing on Instagram (How to Fix)

Author: Lim How Wei is the founder of Followchain. Feel free to follow him on Instagram.

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About the author

Lim How Wei

Lim How Wei is the founder of followchain.org, with 8+ years of experience in Social Media Marketing and 4+ years of experience as an active investor in stocks and cryptocurrencies. He has researched, tested, and written hundreds of articles ranging from social media platforms to messaging apps.