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How to Fix Watchpoint Pack Not Working in Overwatch 2

Did you purchase the Watchpoint Pack for Overwatch 2?

If you did, you might not have received the 2,000 coins or battle pass.

Overwatch 2 was released on October 4, 2022.

Since its release, the game has had multiple known issues.

Some of the known issues are server disconnection, cosmetics, items, currency not showing up, and others.

In this guide, you’ll learn how to fix the Watchpoint Pack not working or why you didn’t receive the 2,000 coins in Overwatch 2.

Why is the Watchpoint Pack not working in Overwatch 2?

Watchpoint Pack not working in Overwatch 2

The Watchpoint Pack is not working in Overwatch 2 because of server issues or a bug in the game.

According to a technical forum agent, he mentioned that Blizzard is currently investigating the issue.

Unfortunately, he’s not able to provide any additional information.

Many players are complaining about the Watchpoint Pack issue on the Blizzard forum.

“On PC, it says that I don’t even own the Watchpoint Pack when I have the receipts to show that I do. I also didn’t get any of the rewards in-game”.

“I did not get anything in the pack when I bought it. The battle pass, coins, or anything else at all. However, it’s still marked as “BUY” in the store”.

“I also bought the watchpoint pack and got nothing. 40 bucks wasted on top of them messing up the cosmetic transfers. Definitely not a good launch”.

How to fix Watchpoint Pack not working in Overwatch 2

Didn't receive Watchpoint Pack in Overwatch 2

To fix the Watchpoint Pack not working in Overwatch 2, you need to submit a web ticket on the Blizzard support website.

After you’ve contacted Blizzard support, wait for 24 to 48 hours for their response.

Otherwise, you need to wait until the issue is fixed on Blizzard’s end.

Here’s how to contact Blizzard support:

  1. Go to https://us.battle.net/support/en/help/product/overwatch.
  2. Describe your issue.
  3. Click on “I still need help”.
  4. Select Payments > Purchase failure.
  5. Click on “Contact Us”.
  6. Log in to your Battle.net account.
  7. Select the payment type, provide the error text, and describe your issue.
  8. Click on “Submit”.

After you’ve submitted the ticket, you need to wait for Blizzard’s response.

This can take 24 to 48 hours or more, depending on the number of reports.

Further reading

How to Fix Overwatch 2 Account Wiped or Lost Progress

How to Fix “Game Server Connection Failed” in Overwatch 2

How to Fix “Unexpected server error” in Overwatch 2


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Lim How Wei

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