Are you getting a Support Code C04A error when you try to log in to Snapchat?
Snapchat is a photo and video app where you can share moments with your friends and family.
You can send snaps to people, which are photos or videos that last for 24 hours.
After 24 hours, the photo or video will be automatically deleted.
The app has multiple filters known as Lenses that are created by the Snapchat community.
Snapchat also allows you to chat, video chat, and express yourself with Bitmojis and Friendmojis.
The app also has a feature called “Snap Map” where you can share your location with your friends.
Since Snapchat’s launch, the app has had multiple bugs and glitches like log-in errors.
In this guide, you’ll learn how to fix Snapchat Support Code C04A when you can’t log in to your account.
What is Support Code C04A on Snapchat?
Support code: C04A on Snapchat means that you’ve made too many login attempts.
It can also happen because Snapchat is down or due to a bug/glitch.
Otherwise, a third-party app or plugin may have caused the error.
To check if Snapchat is down, you can go to downdetector.com/status/snapchat.
A spike in the graph means that Snapchat is down and you have to wait for a few hours for it to be back up.
How to fix Snapchat Support Code C04A
To fix Snapchat Support Code C04A, the first method you should try is unlocking your account from the Snapchat website.
But before you try it, you need to uninstall third-party apps/plugins and unroot your phone if it’s rooted.
If you’re connected to a VPN, try disconnecting it before attempting to log in to Snapchat.
If all else fails, you need to contact Snapchat support by navigating to the support website > I can’t access my account > Yes.
Fix 1: Unlock your Snapchat account
- Visit https://accounts.snapchat.com/accounts/unlock.
- Sign in to your Snapchat account.
- Click on the “Unlock” button to unlock your account.
- Force close the Snapchat app and try to log in to your account.
Source: https://support.snapchat.com/en-US/article/locked.
Fix 2: Unroot your Android device and uninstall third-party apps
- If you’ve rooted your Android device, you must unroot it.
- If you have third-party apps or plugins that are linked to Snapchat, you need to uninstall them.
- Uninstall and reinstall the Snapchat app (this will remove Snapchat’s cache and it’ll be automatically updated to the latest version).
Source: https://support.snapchat.com/en-US/a/account-questions.
Fix 3: Switch your network and turn off your VPN
- If you’re connected to a Wi-Fi network, turn it off and switch to mobile data instead.
- If you’re connected to mobile data, connect to a Wi-Fi network instead.
- Turn off your VPN if you’re connected to one.
- If you’re not connected to a VPN, try connecting to one instead.
Source: https://support.snapchat.com/en-US/a/account-questions.
Note: After you’ve switched to mobile data/Wi-Fi or turned off your VPN, force close Snapchat, reopen it, and try to log in to your account.
Fix 4: Contact Snapchat support
- Visit https://support.snapchat.com/en-US/i-need-help.
- Select I can’t access my account > I see an error message when I log in.
- Select “Yes” next to “Need help with something else?”.
- Fill up the form and submit it.
- Wait for 1 to 3 business days for Snapchat’s response via email.
Here’s an example of a description, “Hi Snapchat support, I’m getting a support code C04A error when I try to log in to my account. I need help accessing my account”.
Note: You need to enter the email address that is linked to your Snapchat account. You can also contact Snapchat Support on Twitter (@snapchatsupport) by tagging them or sending them a direct message.
Further reading
How to Fix Snapchat Support Code C14A
